Explore FAQs and Customer Care | Supermicro

Search FAQ

Most popular FAQs

1.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
2.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
3.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
4.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
5.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
6.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
7.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8.	Inquire about X10SAE BIOS options - What is ASPM mode L0/L0s/L1/L0sL1
9.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!
10.	How do I create a bootable USB stick?

Latest FAQs

1.	We want to add more SATA disk with X12SPZ-LN4F, can you recommend a cable part number? (05/09/2026)
2.	Our motherboard X11DPG-QT BMC has updated to 1.74.19, can we rollback to previous version? (05/09/2026)
3.	Can I use an H100 on the SYS-220U-TNR? (05/08/2026)
4.	We have AOM-TPM-9672V module. Would it be possible to get the TPM chip part number before purchasing it? (05/08/2026)
5.	Which dual port 1GB NIC card can we use on SYS-111AD-WRN2 server? (05/08/2026)
6.	We have SYS-120TD-DTTR and need to get access to more details to ensure the server can be mounted on our rack. Please advice (05/08/2026)
7.	We have SYS-620P-TR that have SATA and sSATA drives, and we're creating an array for the hypervisor on sSATA. Could you help us with the drivers to customize the media? (05/08/2026)
8.	I have a SYS-122H-TNR that has 3 x Micron 7500 1.9TB and 3 x Micron 7450 NVME drives (2.5" FF) that I would like to update the firmware to the latest. Can you tell me the tool and command line to update the firmware? (05/08/2026)
9.	Can we use the BMC GUI to update the firmware on the RTX PRO GPU? (05/08/2026)
10.	Why does the system display "Could not perform the Operation!" when I try to create a new user via the BMC GUI on the X14DBHM? (05/08/2026)