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Supermicro, Inc.
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RMA Services

BIOS Replacement
 
If you'd like to replace your BIOS chip, first contact our RMA department (408-503-8000 ext. 8053 or 8051) to obtain an RMA number.
Please deliver your old BIOS in a well-packaged container AND enclose with the model #, revision and the serial # of the motherboard. Be sure to print your RMA # clearly on the outside of the package or your package will be not be accepted.
Once we receive the old BIOS, we will send you a new replacement BIOS at no charge via Federal Express (3-day shipment). Supermicro is only responsible for the shipping fee upon shipment of the replacement BIOS.
Supermicro's Mailing Address:

Attn: Sherrie / RMA Dept.
Supermicro Computer Inc.
880 Fox Lane
San Jose, CA 95131
USA



BIOS Upgrade Orders (Instructions)
Please first call 408-503-8000 (ext. 8053 or 8051) to place an order.
You must provide the following information by fax (408) 546-8347:
  1. Credit card account number ( VISA or Mastercard ONLY )
  2. Credit card expiration date
  3. Name of credit card holder
  4. Motherboard model # and revision # ( The model # is located at the edge of the board next to the Supermicro logo. The revision # is located next to the model #.)
BIOS orders must be made by 12pm (Pacific Standard Time) for next day delivery.
All BIOS orders are final and non-refundable.
Next Day Delivery** Excluding Saturdays
BIOS = $16
Shipping / Handling = $14

Total Cost: $30.00


 
Next Day Delivery** Saturdays
BIOS = $16
Shipping / Handling = $24

Total Cost: $40.00


 
Regular Delivery**
Via FedEx 3-Day
BIOS = $16
Shipping / Handling = $10

Total Cost: $26.00

Allow up to 7 days for delivery.
** For USA deliveries ONLY. If you are shipping over seas, rates will vary for different countries.
Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
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