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RMA Services



  Frequently Asked Questions:

Q: What is the phone number to Supermicro RMA Department?
You may contact our RMA department at 408-503-8000 (ext. 4 or ext. 8080). To expedite the process, be sure to follow the Guidelines prior to contacting our RMA Department.
Q: How do I order any available parts for my Supermicro product?
A: Please browse through the Accessories Area of our website to locate our available parts and instructions on how to order them.
Q: My board is out of warranty, what repair options do you have?
A: Please, first submit an Online RMA Request and we will determine if your board is out of warranty. If the board is out of warranty, there will be a minimum $75.00 (USD) fee in order to repair your board.
Q: I need an urgent replacement for SuperMicro products, what special advanced replacement options are available?
A: Please submit an Online RMA Request and select for "Return for cross-shipment".
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