Supermicro, Inc.

   
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RMA Services

BIOS Replacement
 
If you'd like to replace your BIOS chip, first contact our RMA department (408-503-8000 ext. 8053 or 8051) to obtain an RMA number.
Please deliver your old BIOS in a well-packaged container AND enclose with the model #, revision and the serial # of the motherboard. Be sure to print your RMA # clearly on the outside of the package or your package will be not be accepted.
Once we receive the old BIOS, we will send you a new replacement BIOS at no charge via Federal Express (3-day shipment). Supermicro is only responsible for the shipping fee upon shipment of the replacement BIOS.
Supermicro's Mailing Address:

Attn: Sherrie / RMA Dept.
Super Micro Computer, Inc.
998 Rock Ave.
San Jose, CA 95131-1615
USA



BIOS Upgrade Orders (Instructions)
Please first call 408-503-8000 (ext. 8053 or 8051) to place an order.
You must provide the following information by fax (408) 546-8347:
  1. Credit card account number ( VISA or Mastercard ONLY )
  2. Credit card expiration date
  3. Name of credit card holder
  4. Motherboard model # and revision # ( The model # is located at the edge of the board next to the Supermicro logo. The revision # is located next to the model #.)
BIOS orders must be made by 12pm (Pacific Standard Time) for next day delivery.
All BIOS orders are final and non-refundable.
Next Day Delivery** Excluding Saturdays
BIOS = $16
Shipping / Handling = $14

Total Cost: $30.00


 
Next Day Delivery** Saturdays
BIOS = $16
Shipping / Handling = $24

Total Cost: $40.00


 
Regular Delivery**
Via FedEx 3-Day
BIOS = $16
Shipping / Handling = $10

Total Cost: $26.00

Allow up to 7 days for delivery.
** For USA deliveries ONLY. If you are shipping over seas, rates will vary for different countries.
Information in this document is subject to change without notice.
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