Question
On one of our system, there is an issue activating the OOB license.

SSG-6048R-E1CR60L

BIOS version 2.0a

Firmware Revision: 02.48

os: Ubuntu 16.04
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Answer
2. Could you follow below procedures to try again?

Steps:

2.1 Load BMC to “Factory Default” by BMC web.

Login BMC WEB => Maintenance => Factory Default

2.2 If you set static BMC IP before load factory default, please set it again.

2.3 Follow you provide procedures to activate product key again.


If you are still having the problem,

3. Could you help us to dump the BMC configuration and send it to us? support@supermicro.com

[CMD] ./sum -i BMC_IP -u ADMIN -p ADMIN -c GetBmcCfg --file BmcCfg.txt –overwrite
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