Frequently Asked Questions

Question: What type of memory does my motherboard support?

Answer: This motherboard supports This motherboard supports ECC DDR5 RDIMM/3DS RDIMM with speeds up to 6400 MT/s in 16 memory slots. To enhance memory performance and ensure system stability, do not mix memory modules of different speeds, different sizes, and different types in your server. Please follow all memory installation instructions given in the Memory Support and Installation section.

Note: Memory speed and capacity support depend on the processors used in the system.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our website at https://www.supermicro.com/support/resources/bios_ipmi.php. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer. Also, check the current BIOS revision to make sure that it is newer than your BIOS before downloading.

Note:

• The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair.

• For BIOS Update and Recovery instructions, please refer to the Firmware Update and Recovery Instructions for Supermicro's X14 Motherboards User's Guide posted at https://www.supermicro.com/support/manuals.

• When BIOS update is in progress, do not reset the BMC firmware.