Question
Why does my USB keyboard and mouse stop working after I installed all the drivers and reboot in Windows XP or Windows 2003 64-bit SP1?
Print
Answer
Please upgrade to Service Pack 2 or uninstall all USB root drivers in Device Manager and rescan for the hardware changes. Please refer to Microsoft hotfix #921411 http://support.microsoft.com/kb/921411/en-us for more information.
Was this FAQ helpful?
Enter Comments Below:
Note: Your comments/feedback should be limited to this FAQ only. For technical support, please send an email to .
Enter your email address below if you'd like technical support staff to reply:
Please type the Captcha (no space)
F 6 V P
Find more questions
Still Need Support?
Having trouble finding what you're searching for? Contact our support team for further assistance.

Certain products may not be available in your region