Question
I have a board problem needing RMA repair. What is the proper procedure?
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Answer
First, please submit an online problem defect report to get technical support using link below.

https://webpr3.supermicro.com/Support/login.aspx

(Link is also accessible from Supermicro home page.)

Homepage-->Support-->Service and Support-->Tech Support Contact-->Contact Support

You will be provided with a case reference # after submitting case for follow up.

Second, if technical support can't resolve your issue then follow RMA procedure in
link given below.

http://www.supermicro.com/support/rma/

RMA department will determine return policy based on each individual case scenario.
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FAQ ID:
15923
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Date Posted:
04/03/13
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