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Most popular FAQs

1.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
2.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
3.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
4.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
5.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!
9.	How do I create a bootable USB stick?
10.	There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods. Super Micro Workstation Configuration Details as below:- Motherboard Supermicro X9DAI Processor Xeon E5 2665 2.40 Ghz (Single CPU) RAM 16 GB REG. DDR3 1600 Mhz. HD 2TB Sata Graphic Card Nvidia Quadro 600 OS Windows 7 -64 bit – Prof. Please kindly provide the solution for the same ASAP.

Latest FAQs

1.	I want to build a system by using X12DPL-NT6 motherboard and LA26E1C4-R609LP chassis. If I want to set up 2 NVMe drives at the front drive bays, what cable I should use? (12/06/2024)
2.	I would like to change the IPMI threshold of FAN rpm on my standard H13SSL-NT motherboard. (12/06/2024)
3.	I want to enable or disable the on-board VGA of motherboard H12DSI-N6 by using jumper JPVGA1. But the user manual does not show where it is. Please advise. (12/06/2024)
4.	We are using SuperServer# 1028GR-TR and we are looking for power supply unit part number for replacement, please what is the part number? (12/06/2024)
5.	Please do you know what TPM will work for our server SYS-221GE-NR? (12/06/2024)
6.	SYS-531R-I; Received Server system, but I can only see 1 ordered SSD drive. I could not find those 2 other ordered HDDs. I can boot into WINDOWs OS. (12/06/2024)
7.	SSG-6049P-E1CR24H; AOC-S3108L-H8IR-P; Try to update FW, but encounter different error codes: 69636 and 32791 (12/06/2024)
8.	We have storage system SSG-6048R-E1CR60N with SAS 3108 RAID controller card, The RAID isn't mounting, and a message appears on reboot stating that the battery or supercapacitor is recharging or needs replacing, do you know what is the part number for the SuperCap so we can replace it? (12/06/2024)
9.	We need some help to correctly get the Raid configured. We would like to have 1 Raid 5 but have it with two virtual volumes. 1 for the os and other volume for a datastore for after we install esxi on the first virtual volume. This server was configured to be built with windows but the plans changed and they are now requesting to have ESXI installed on it. But we did not purchase it with a secondary controller and two M.2 drives for the esxi OS. We need your help to make it work as is. (12/06/2024)
10.	We are attempting to update the firmware on the Controller ID: 0 AVAGO 3108 MegaRAID. It is giving us the following error: Error Code: 32791 Description: Command failed by O/S Failed ATTENTION :Online Firmware Update failed. Please check support Portal to make sure firmware version is compatible with the controller (12/06/2024)