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Most popular FAQs

1.  I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.  Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.  I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.  There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
5.  I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.  How do I create a bootable USB stick?
7.  I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive ( with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card ( (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.  I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
9.  How to flash iSCSI option ROM to AOC-SG-I4?
10.  I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?

Latest FAQs

1.  For the X11 DP motherboard with the nVidia display card, such as GTX1080 or Quadro, for the video output display, used in RHEL/CentOS 7.5 OS system, I experienced a halting issue after the driver was patched and blacklisted for nouveau. The message says: (09/17/2018)
2.  The system keeps getting the CPLD CATERR log in IPMI log. I have updated the BIOS to v3.2 but it still doesn't help. My system is X9DRW-7TPF. (09/16/2018)
3.  My system will automatic restart when the windows Blue screen happens. I can't use the Supermicro Debug tool or IPMI Troubleshooting function to log the file. (09/16/2018)
4.  I would like to identify my Super Micro drives in S2D Windows 2016 Server.  Is there a way to list out the physical drives whether it is SSD, NVMe, or Spindle? (09/14/2018)
5.  How can we get Cryptographic Signed for IPMI Firmware on X10DRT-B+? (09/14/2018)
6.  On the X11DPG-SN, it seems Slot5 has PCI-E X8 G3 (Lane Reversal) and also what X8 signal becomes X16? (09/14/2018)
7.  If I use the X10DRW-I motherboard inside Chassis116AC2-R706WB2 as a 1U chassis, will there be any thermal issues? (09/14/2018)
8.  There's no video in IPMI when I log into the SBM-CMM-01, and try to monitor each blade. I have tried using different browsers, Java/IKVM, changing security settings in my browsers, updated all bios/firmware on nodes and CMM. The blade we are using are B8DTP. (09/14/2018)
9.  When I use IPMICFG.exe -m with the tool locally on an a Super Micro motherboard with IPMI, the output cannot find any IPMI devices. However; I can open a browser and type the IPMI IP and the browser is working. What could be the issue? (09/14/2018)
10.  How many M.2 drives can I use with the AOC-SLG3-2M2 and the X10DRW-i motherboard? (09/14/2018)

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