Question
We have purchased some Seagate HDD ST31000340NS from you, and used on several different systems, but sometimes have seen disk offline or degrade happening, are we getting bad HDD?
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Answer
Please check if HDD has SN06 or SN16 firmware on it. If not, please update to SN06 or SN16 depending on HDD part number:
http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?Tab=search&Hilite=ST3250310NS&Module=selfservice&&TargetLanguage=selfservice&DocId=207963&NewLang=en
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FAQ ID:
9201
Related Category / Keyword:
Storage:
Hard drives
Date Posted:
07/10/09
Code:
FP
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