Online Support | Support - Super Micro Computer, Inc.

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1.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
4.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
5.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
8.	How do I create a bootable USB stick?
9.	There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods. Super Micro Workstation Configuration Details as below:- Motherboard Supermicro X9DAI Processor Xeon E5 2665 2.40 Ghz (Single CPU) RAM 16 GB REG. DDR3 1600 Mhz. HD 2TB Sata Graphic Card Nvidia Quadro 600 OS Windows 7 -64 bit Prof. Please kindly provide the solution for the same ASAP.
10.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!

Latest FAQs

1.	I have a X10SAE motherboard and I want to know which Windows 10 update rev. I can go. (01/27/2023)
2.	Can motherboard A3SSV-24C-SPLN10F support VROC key? (01/27/2023)
3.	I have purchased a 5019C-M server with two M.2 drives. I want to create a RAID 1 with the two M.2 by a VROC key. Where could I plug in the VROC key on the motherboard? (01/27/2023)
4.	Tried downgrading AOC-S3908L-H8IR from 5.220.02-3691 (MR 7.22)to 5.180.02-3512 (MR 7.18), it show message below. How to solve this issue. ================================================== # storcli /c0 download file=3908M7I.rom noverchk Download Completed. Flashing image to adapter... CLI Version = 007.2203.0000.0000 May 11, 2022 Operating system = EFI Shell Controller = 0 Status = Failure Description = FW Flash not allowed in the current mode ================================================== (01/27/2023)
5.	I wonder if you have any server that's certified for the Nvidia H100 GPU? (01/27/2023)
6.	We have a GPU system (SYS-4029GP-TRT2) which has 4x 2000W PSU's. Can you confirm that 4000W is the power limit (and not 8000W) and that we could in theory suffer a loss of 2 PSU's (from any slot) without performance issues? (01/27/2023)
7.	Please confirm if MCP-310-19006-0N is compatible with SuperChassis 111TQ-600CB? (01/27/2023)
8.	Why the storage monitoring did not show hard drives via IPMI WEBGUI interface on SYS-240P-TNRT(X12QCH+ M/B)? (01/27/2023)
9.	I'm getting a weird service status on some hosts i have added to SSM as SD5 managed HOST, these where all fine before: SSM-service_unknown status is what i am seeing. (01/25/2023)
10.	Is possible to change the link speed of PCIe x16 slots on C9Z790-CG/-CGW? (01/24/2023)