A Note From Tech Support In order to maximize support resources, Supermicro works through reseller channels to resolve technical support issues and provide RMA services. All end users requiring technical support or RMA services are encouraged to contact their vendor directly. Supermicro resellers have complete access to our technical support and RMA teams; thus they are able to obtain fast and efficient responses to end user technical support issues and RMA services. End users may also visit this page to obtain some technical solutions, such as BIOS upgrades, FAQs and information on spare parts. We appreciate all end user input: e-mail us at support@Supermicro.com or marketing@Supermicro.com. System Integration / Configuration For system integration and configuration contact your Supermicro reseller. The people who integrated and sold the system components to you are familiar with your system and will be able to serve you better. How they serve you is also a good reference for your next purchase.