Question
We recently deployed a SSG-222B-NE3X24R with 32 x Solidigm D5-P5336 30.72TB PCIe4 QLC E3.S 7.5mm NVME drives.  In BMC, we only see 20-drives with two backplanes, in the OS, we see 32-drives.  How do we fix this?
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Answer
The backplanes jumpers were not set correctly.  Please corrected the jumper settings based on Reference below:

Viewing from the front of the server:

Jumper   Left BPN    Middle BPN   Right BPN
JADDR1     1-2 2-3       1-2
JADDR2     1-2 1-2         2-3
JE3S1        1-2 1-2         1-2
JCXL1        1-2 1-2         1-2

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FAQ ID:
43500
Related Category / Keyword:
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Date Posted:
07/25/25
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