Question
We have a Seagate SAS ST24000NM007H (firmware EE04 ) in SYS-6029P-WTRT that its smart shows this message.  Can we file RMA to replace the drive?
=== START OF READ SMART DATA SECTION ===
SMART Health Status: DATA CHANNEL IMPENDING FAILURE GENERAL HARD DRIVE FAILURE [asc=5d, ascq=30]

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Answer
Yes, please file RMA to replace the drive.

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FAQ ID:
44726
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Date Posted:
02/13/26
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