Super Micro Computer, Inc.

Services and Support
Online Support
Onsite Services
Product Manuals
RMA   Return / Repair Policy   Request RMA Online   Replace / Update BIOS   RMA FAQs   Serial/Rev. Number Guide

RMA Services

  Frequently Asked Questions:

Q: What is the phone number to Supermicro RMA Department?
You may contact our RMA department at 408-503-8000 (ext. 4 or ext. 8080). To expedite the process, be sure to follow the Guidelines prior to contacting our RMA Department.
Q: How do I order any available parts for my Supermicro product?
A: Please browse through the Accessories Area of our website to locate our available parts and instructions on how to order them.
Q: My board is out of warranty, what repair options do you have?
A: Please, first submit an Online RMA Request and we will determine if your board is out of warranty. If the board is out of warranty, there will be a minimum $75.00 (USD) fee in order to repair your board.
Q: I need an urgent replacement for Supermicro products, what special advanced replacement options are available?
A: Please submit an Online RMA Request and select for "Return for cross-shipment".

Click for Logo Guidelines
Investor Relations    |   Jobs    |   Site Map    |   Follow Us    |   Terms & Conditions    |   Privacy
Copyright © 2019 Super Micro Computer, Inc. Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.